FAQs

Frequently Asked Questions

Orders & Payments

What payment methods do you accept?
We accept all major debit and credit cards, PayPal, and Shop Pay for your convenience.

Can I cancel or change my order?
Orders begin processing quickly after being placed. Please contact us within 24 hours at alanabcreations@email.com and we’ll do our best to help.

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Shipping

How long does shipping take?
Processing takes 3–5 business days. Shipping takes an additional 3–5 business days depending on your location.

Do you offer free shipping?
Yes! U.S. orders over $40 ship free.

Do you ship internationally?
Not at this time — we currently only ship within the U.S.

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Products

What kind of shirts do you use?
We use high-quality Bella + Canvas tees — known for their softness, breathability, and flattering fit.

How do I care for my shirt?
Wash inside-out in cold water and tumble dry low or hang dry for best results.

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Custom Orders

Do you offer custom items?
Custom items are coming soon! For now, you’re welcome to reach out with requests via our Contact Page.

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Returns & Exchanges

Do you accept returns?
Because most items are made-to-order, we do not accept returns. However, if your item arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.

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till Have Questions?

Use our Contact Form or email us at alanabcreations@email.com — we’re happy to help!

"Let all that you do be done in love." – 1 Corinthians 16:14